99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 2613518632
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal, then send an OTP and wait for it to arrive. If the OTP doesn't arrive after a suitable time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please submit your updated KYC details to customer support through email to facilitate the account transfer. This will help expedite the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should update your app to the latest version and resolve any compatibility issues.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, a minimum withdrawal amount of Rs. 100 is required, which is higher than other apps. Withdrawals can only be made from money earned through gaming, not from bonus collections. This means users can't withdraw bonus rewards as cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes, but in some cases, it may take up to 3 hours. However, payment processing can sometimes be delayed, potentially causing a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned from playing games with the bonus amount can be withdrawn by the player. This means the bonus money remains separate from withdrawable funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If the request is failing, rest assured that the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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