99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 9722225646
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access the account. This method replaces the need for a password or email login, making it easier and more convenient.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If the signal is weak, wait for a proper connection before proceeding. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, contact customer support through email and provide your KYC details to facilitate account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated features. Once installed, you can start playing the app without any further problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and users cannot withdraw bonus amounts. This means users can cash out their actual earnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and saving your UPI (Unified Payments Interface) and bank account details securely.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay may be an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds for gaming purposes and cannot withdraw them. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus money itself remains non-withdrawable, separate from your winnings.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings section and review your transaction history. If the request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If you don't see the funds, you can reach out to their care centre for assistance.
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