99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 6951395474
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and log in securely. This eliminates the need for a password or email, providing a convenient login experience.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and provides a strong signal. Click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to the customer support system via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download and install the latest version of the app, which should allow you to log in and play with ease.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other similar apps. Withdrawals are only allowed for earnings from gaming, not bonus rewards. The withdrawn amount is the user's actual gaming earnings, excluding any bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in a relatively short time frame, ranging from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history for your withdrawal request. If it's failing, the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from the support centre.
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