99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 2720687064
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, replacing the need for a password or email verification. This streamlined process makes logging in quick and easy.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive the OTP, wait for the specified time; however, if you don't receive it, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your KYC documents to our customer support team via email for assistance with updating your account. This will help facilitate the transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Once uninstalled, download the latest version of the app from the store. This should allow you to log in and enjoy the updated app without any issues.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, with bonus amounts not being eligible for withdrawal. This means users can only redeem money they've earned through gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details through this app, which includes linking your Aadhaar card, UPI, and bank account information. This will ensure a smooth onboarding process. Saving these details in the app will help facilitate further transactions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of between 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay occurs in exceptions rather than the standard processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn for anyone else's use. Withdrawals are allowed for the money earned from playing games using the bonus amount. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
The 99exch customer support team is committed to providing exceptional service, available 24 hours a day, 7 days a week. This ensures that any questions or concerns you may have are promptly addressed, giving you peace of mind and allowing you to focus on your gaming experience. In addition, we offer generous bonuses and promotions designed to enhance your gameplay and maximize your earnings. Whether you're a seasoned pro or just starting out, our rewards program is designed to provide you with a competitive edge and keep you engaged and motivated. By joining the 99exch community, you'll have access to a world of unparalleled entertainment and the thrill of winning big from the comfort of your own home. Our user-friendly platform and intuitive interface make it easy to get started, and our dedicated support team is always available to help you with any questions or issues you may encounter. So why wait? Join the 99exch today and start experiencing the excitement of online gaming like never before!
Our platform ensures a perfect and secure user experience, supporting various deposit and withdrawal methods, including credit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrencies like Bitcoin. We prioritize your security by employing cutting-edge encryption technologies to guarantee that your personal and financial information is always protected. To achieve this, we utilize advanced encryption algorithms to scramble and protect your sensitive data, making it virtually impossible for unauthorized parties to access or compromise your information. Our platform is also regularly updated to ensure that any newly discovered vulnerabilities are identified and patched, providing an additional layer of security. Furthermore, our commitment to security extends to our physical infrastructure, where we maintain state-of-the-art data centers with multi-factor authentication, biometric scanning, and 24/7 monitoring. Our data centers are also designed to withstand natural disasters and other potential threats, ensuring that your information remains secure even in the event of an unexpected disruption. In addition to these measures, we also implement strict access controls and authorization protocols to ensure that only authorized personnel have access to your information. Our team of security experts is constantly monitoring and testing our systems to identify and address any potential vulnerabilities, providing an extra layer of protection against cyber threats. By combining these measures, we provide a secure and seamless user experience, giving you confidence that your personal and financial information is protected and secure.