99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 1533428793
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email, allowing for a simple and secure login method.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. Wait for the signal to stabilize, then click on "send OTP" and wait for the time allocated to receive the one-time password. If you don't receive OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active mobile number. If it has changed, submit your correct KYC details to the customer support team via email to complete the account transfer process. This will enable you to access your account efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should resolve any problems and allow you to log in and play normally. This should give you a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money cannot be withdrawn and can only be used for gaming purposes. Withdrawals are limited to the money earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
All KYC details must be completed and submitted within the app, including saving your Aadhaar card, UPI information, and bank details. This will ensure a seamless and secure onboarding process. Please ensure you have all the necessary information readily available to complete the KYC requirements.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payments may be delayed in some cases, requiring a wait of up to 24 hours. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform. You can withdraw the money won while playing games using the bonus amount, but the bonus itself cannot be withdrawn. Any winnings from the bonus can be withdrawn, separate from the bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry - the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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