99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 8649662600
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. This will prompt an OTP (One-Time Password) that you need to verify. Once verified, you'll be logged in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and ensure it's stable. If you don't receive the OTP, click on the "send OTP" option and wait for the specified time. If the OTP still doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the issue quickly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any further problems. Once updated, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for earnings from gaming, not bonus amounts. This means users can redeem their hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI details, and banking information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking 30 minutes to 3 hours to complete. However, occasional delays can occur with payments, requiring a wait of up to 24 hours. This may impact the overall processing time, making it take longer than expected.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't appear, contact their care centre for assistance.
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