99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 4637730999
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP verification. Once verified, you can easily access the app without needing a password or email login. This streamlined method allows for quick and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after sending the request, you can try to resolve the issue through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help you access your account with the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and start playing smoothly. This update should resolve any problems you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not including bonus amounts. This means you can only withdraw your winnings, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhaar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can cause wait times to extend up to 24 hours. This delay may occur in some cases, though the overall process usually remains efficient.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned by playing games with the bonus, but not the bonus itself. The bonus funds are separate from winnings and have their own withdrawal conditions.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see why your withdrawal request is failing. If the issue persists, rest assured that the money will be added to your wallet account within 24 hours. If the problem still exists after 24 hours, you can reach out to their care centre for assistance.
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