99exch

99exch App support

Contact
+91 4690263421

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify to complete the login process. This method eliminates the need for a password or email login. You can now easily log in using your registered mobile number and OTP.

Q2: What should I do if I am not getting OTP?

To check your internet connection, wait for a strong signal to appear. If you still don't receive the OTP, try clicking on "send OTP" again and wait for the given time to pass. If you're still unable to receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will help resolve any issues and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the app from your device. Download the latest version of the app and it should be functioning properly. You can then log in and start playing the updated app.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus funds are not withdrawable, and only earnings from gaming activities can be withdrawn. This means users can only access the money they've earned from playing games, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment delays can occur, resulting in a wait time of up to 24 hours. This delay is an exception to the usual efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used for gameplay and cannot be withdrawn by anyone else. Withdrawals can be made on funds earned while playing games using the bonus amount. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history, where your withdrawal request should be processed within 24 hours if it's failing. If the funds aren't added to your wallet account, you can contact the care centre for assistance.

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