99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 7238747737
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to securely log in. This method eliminates the need for a password or email login, making it a convenient and hassle-free process.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you wait and still don't receive the OTP after a reasonable time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and reinstall it. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 99exch?
The app allows users to withdraw a minimum of Rs. 100, exceeding the withdrawal amounts offered by other similar apps. Withdrawals are only possible for money earned from gaming activities, not bonus amounts. Any money earned through gaming can be withdrawn, providing users with a convenient way to access their earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and bank details. A fully verified profile will ensure a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay can occur even with the app's otherwise efficient processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games using the bonus amount can be withdrawn. The bonus money itself remains separate and cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to identify the problem. If your withdrawal request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.
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