99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 8934292867
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still experience issues, click 'send OTP' and wait for the time allowed, or else, seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try using the same active phone number you previously used to log in. If your phone number has changed, please submit your updated Know Your Customer (KYC) documents to our customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and play without any problems. This will ensure you have the most up-to-date app and can continue playing with ease.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. The app restricts users from withdrawing bonuses, allowing only genuine gaming earnings to be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
Please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay in payment is a notable exception to the app's otherwise efficient processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry - the money will likely be added to your wallet account within 24 hours. If it still doesn't appear, contact their care centre for assistance.
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