99exch

99exch App support

Contact
+91 0096388255

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to complete the login process. This method eliminates the need for a password or email login, making it a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection to ensure a strong signal is available. If you still face issues, click 'send OTP' and wait for the code to be sent. If the OTP doesn't arrive, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your KYC details to the customer support team via email to facilitate a smooth account transfer. This will help complete the account shift process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and start playing smoothly.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming, and not applicable to bonus amounts collected. This allows users to access their earned funds more easily.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and saving your UPI and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes, but in some cases, it may take up to 3 hours. However, payment processing can sometimes be delayed, requiring users to wait for up to 24 hours. This delay in payment processing can extend the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It's intended for gaming use only, with no external withdrawals allowed. You can, however, withdraw the money you earn from playing games using the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.

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