99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 1842571583
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to complete the login process. This method replaces the need for a password or email, allowing for easy and secure access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Then, click on "send OTP" and wait for the time allowed, after which you can contact the app's support system through live chat if you don't receive the OTP.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active mobile number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing without any problems. This should resolve any compatibility issues and allow you to access the app seamlessly.
Q1: What is the minimum withdrawal amount in the 99exch?
The app allows a minimum withdrawal of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible from earnings earned through gaming, not including bonus amounts. This means users can withdraw their actual winnings, but not any bonus rewards they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically take 30 minutes to 3 hours to complete a process. However, occasional payment delays can occur, extending the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is not visible, don't worry as the funds will be added to your wallet account within 24 hours. If it still doesn't work, you can contact their care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or concerns you may have. Whether you're new to our platform or a seasoned player, our team is here to provide expert guidance and support to ensure a smooth and enjoyable experience. Join 99exch today and unlock a world of excitement, incredible bonuses, and endless opportunities to win big. With our extensive library of games, you'll have access to a wide range of thrilling experiences, from classic slots to immersive table games and fast-paced live dealer action. Our support team is committed to providing fast and friendly assistance, so you can focus on what matters most - having fun and winning big. Whether you need help with a specific game, have a question about our promotions, or simply need some guidance on how to get started, our team is here for you. So why wait? Join 99exch today and start your journey to excitement and success. With our dedicated support team behind you, you'll be able to focus on what you do best - playing your favorite games and winning big.
At our company, the security of our customers is our top priority. We take every measure to ensure that our customers' transactions are performed in a safe and hassle-free environment. To achieve this, we offer support for various deposit and withdrawal methods, giving our customers the flexibility to choose the one that suits them best. Our deposit options include popular credit and debit cards, electronic wallets such as PayPal and Skrill, bank transfers, and even cryptocurrencies, allowing our customers to conduct transactions in a way that is most convenient for them. We understand that everyone has different preferences, and we strive to cater to each individual's needs. New players are warmly welcomed with generous bonuses, which we believe is a great way to introduce them to our platform. Our loyalty program also rewards our returning customers with continuous benefits, encouraging them to continue playing with us. By offering a variety of benefits and incentives, we aim to create a rewarding and enjoyable experience for all our customers.