99exch

99exch App support

Contact
+91 0689849610

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you receive the OTP, wait for the time to expire; otherwise, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue and grant access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app with ease. Once updated, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only possible for money earned through gaming, not for bonus amounts. This means you can redeem your gaming earnings but not the bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in this app. This includes saving your Aadhaar card, UPI, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to take between 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours for resolution.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. Any winnings earned from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and view your transaction history. If you encounter issues, don't worry, as the funds will be added to your wallet account within 24 hours. If the problem persists, you can reach out to their care centre for assistance.

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