99exch

99exch App support

Contact
+91 0871502441

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number to receive and verify an OTP. This will securely authenticate you, eliminating the need for a password or email login. You can now easily log in using this convenient method.

Q2: What should I do if I am not getting OTP?

To proceed, ensure you have a strong internet connection and wait for a proper signal. If you don't receive the OTP after waiting, you can try sending it again or use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app without any issues.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, you can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are only allowed for earnings from gaming activities, not bonus amounts. This means you can collect and redeem your game winnings, but not bonus credits.

Q2: Is it necessary to do KYC for withdrawal?

To use this app, you need to complete and submit your KYC details, which should include saving your Aadhar card, UPI information, and all relevant bank details. This information is required to ensure a smooth and secure experience within the app. Please ensure all details are accurately saved to complete the KYC process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, but the overall process can take anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception to the otherwise efficient app experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for further assistance.

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