99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 7205455969
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will securely authenticate you, eliminating the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the OTP to be sent. If the OTP doesn't arrive within the allotted time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number associated with your account. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it. This should allow you to log in and access the updated app easily.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus rewards. This means that users can only withdraw the money they have won or earned from participating in games, not the bonus credits they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details in the app, which includes saving your Aadhaar card, UPI, and all relevant bank details. This information is required to verify your identity and facilitate the process. Please ensure all necessary details are accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking 30 minutes to 3 hours to complete. However, occasional delays with payments can push the wait time to up to 24 hours. This delay may be frustrating, but it's essential to note that the cause lies in the payment processing rather than the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone but the player. Any winnings earned from gaming with the bonus amount can be withdrawn by the player. This means the bonus itself remains non-withdrawable, but winnings are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings section. If your withdrawal request is showing as failed, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact the care centre for assistance.
We recognize the significance of convenience and security, which is why 99exch provides a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. Our robust security measures ensure that all transactions and personal information remain protected at all times. Additionally, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any questions or issues that may arise. Whether you're making a deposit, withdrawing your funds, or experiencing any technical difficulties, our team is committed to providing swift and effective resolution to ensure a seamless and secure experience for all our customers.
At 99exch, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist with any questions or concerns you may have. We are committed to providing an exceptional gaming experience, and we want to ensure that you have a seamless and enjoyable time playing with us. Our team is knowledgeable and friendly, and they are always ready to help you overcome any obstacles or issues that may arise. By joining 99exch today, you'll gain access to a vast library of online games, each one carefully selected to provide hours of entertainment and excitement. Our platform is designed to be user-friendly and intuitive, making it easy for you to find and play the games that suit your taste. At 99exch, we understand that every player is unique, with their own preferences and needs. That's why we offer a range of games to cater to different interests and skill levels. Whether you're a seasoned gamer or just starting out, we have something for everyone. Our commitment to customer satisfaction doesn't stop at providing great games. We're also dedicated to maintaining a safe and secure environment for all our players. We use state-of-the-art technology to ensure that your personal and financial information is protected, and we have a zero-tolerance policy when it comes to cheating and unfair behavior. So why wait? Join 99exch today and experience the ultimate in online gaming entertainment. Our team is ready to welcome you aboard and help you start your gaming journey.