99exch
99exch
Share
Add to wishlist
This app is available for your device
99exch
This app is available for your device
Contact
+91 3505948388
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. You'll then receive an OTP, which you must verify to complete the login process. This method allows for easy access without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure your internet connection is strong. If you don't receive an OTP after clicking send, wait for the allotted time to pass. If you still encounter issues, reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If you have changed numbers, please submit your valid KYC (Know Your Customer) details to our customer support system via email to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, not from bonus amounts collected. This means users can access their winnings from gaming activities, but not their bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a process completion time of 30 minutes to 3 hours. However, occasional payment delays can prolong this time, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 99exch, we are committed to responsible gaming and provide various tools and resources to help you play responsibly. Our dedicated customer support team is available 24/7 to assist you with any questions or concerns, ensuring a smooth and enjoyable gaming experience.
In addition to playing our top-rated games, as a member, you will have access to attractive bonuses and promotions, including welcome bonuses for new members and loyalty rewards for our regular players. Our user-friendly interface and dedicated customer support team are here to ensure that your gaming experience is as enjoyable and hassle-free as possible. Our team is committed to providing you with the best possible service, ensuring that you can focus on what matters most - having fun and enjoying your favorite games.