99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 8560120254
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Enter the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send OTP," you can try again or seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please send your updated KYC details to customer support through email to facilitate account transfer. This will help resolve the login issue and complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app smoothly. Once installed, you can access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are only possible for gaming earnings, not bonus amounts. This means you can access your hard-earned rewards but not any bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your Know Your Customer (KYC) details are accurately filled and submitted through the app. This includes saving your Aadhaar card, UPI information, and bank details. Having all this information on file will help facilitate a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, but the processing time can vary from 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn, while winnings from games played with the bonus can be withdrawn. This means you can access the money you win, but the bonus itself remains restricted. Any winnings are separate from the bonus and can be withdrawn as desired.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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