99exch
99exch
Share
Add to wishlist
This app is available for your device
99exch
This app is available for your device
Contact
+91 9690472921
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to ensure a successful process. If the send OTP button is clicked without receiving the OTP, you can try again after waiting or seek assistance from the app's support system via live chat. If you still don't receive the OTP, contact the support system for help.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please send your updated KYC (Know Your Customer) details to the customer support system via email to assist with account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. Once the update is installed, you should be able to log in and play without any problems. This should get you up and running with the newest version of the app.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus rewards. Any bonus collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details. Completing these steps is necessary for a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, down from 30 minutes. However, occasional payment delays may require waiting up to 24 hours. This variation in processing time is a result of the app's dual-speed performance.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify that your withdrawal request is pending. If the funds are not added to your wallet account within 24 hours, you can reach out to their care centre for assistance.
At 99exch, we recognize the significance of continuous financial transactions. To facilitate easy and convenient access to our services, we offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This ensures a fast and secure processing time for all transactions. Our commitment to providing a seamless gaming experience is unwavering, and we strive to maintain the highest level of security and trust with our customers. In addition to our diverse payment options, our dedicated customer support team is available 24/7 to address any questions or concerns that may arise. Whether you need assistance with deposits, withdrawals, or any other gaming-related issue, our team is always ready to provide prompt and professional support. Our goal is to ensure that you can focus on enjoying your gaming experience without any interruptions or worries. By providing a comprehensive range of payment options and dedicated customer support, we aim to create a stress-free and enjoyable experience for all our customers. Whether you're a seasoned gamer or just starting out, we're committed to delivering a top-notch gaming experience that meets your needs and exceeds your expectations.
At 99exch, we are committed to providing exceptional customer service, with a dedicated support team available 24/7, 365 days a year to assist with any questions or issues you may encounter. Our team is trained to handle a wide range of queries and concerns, from simple troubleshooting to more complex problems, ensuring that you receive prompt and effective support. In addition to our exceptional customer service, our robust security protocols are in place to safeguard your personal and financial information at all times. Our systems are designed to detect and prevent unauthorized access, ensuring that your data remains secure and confidential. We understand the importance of trust and security in today's digital age, and we take pride in maintaining the highest standards of data protection and security. Our protocols include regular software updates, secure data encryption, and strict access controls to prevent unauthorized access to your information. At 99exch, we are dedicated to providing a safe and secure environment for our customers to interact with us, whether it's through our website, mobile app, or other channels. We are constantly monitoring and improving our security measures to ensure that our customers can trust us with their personal and financial information. By combining exceptional customer service with robust security protocols, we strive to provide a seamless and secure experience for our customers, giving them peace of mind and confidence in their interactions with us.