99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 5321808760
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal is available. If you're still unable to receive the OTP, click on 'send OTP' again and wait for the desired time to pass. If you still don't receive the OTP, you can seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, submit your correct KYC (Know Your Customer) details to customer support via email to transfer your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without any problems. This update should provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are limited to earned funds from gaming, excluding bonus money. You can only withdraw the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To continue, you must complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and banking details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, occasional delays in payment processing may cause a wait of up to 24 hours. This delayed payment can happen from time to time, but otherwise, the app's efficiency is generally reliable.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if there's a problem with your withdrawal request. If it's failing, don't worry - the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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Navigating your deposits and withdrawals is seamless, thanks to our wide range of payment methods, which include credit cards, electronic wallets, and cryptocurrencies. Our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns, ensuring a smooth and enjoyable gaming experience. Additionally, robust security measures and fair gaming policies guarantee that your personal data and transactions are protected to the highest level of encryption, giving you complete peace of mind.