99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 6264789165
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. This will send an OTP (one-time password) that you must verify to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. After establishing a stable connection, click on "send OTP" and wait for the code to arrive. If you don't receive the OTP, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active phone number associated with your account. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support team via email to transfer your account. This will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play smoothly. This update should resolve any compatibility problems or bugs you were experiencing.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount offered in other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This allows users to redeem their earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all necessary KYC details, including your Aadhar card and bank information, are completed and saved in the app. This includes UPI and all relevant bank details. Saving these details is a mandatory step in the application process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay is a rare exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money earned within your gaming platform and cannot withdraw it. The funds you earn while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings to ensure your withdrawal request is being processed. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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