99exch
99exch
Share
Add to wishlist
This app is available for your device
99exch
This app is available for your device
Contact
+91 9498140153
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate, ensure your internet connection is stable and strong. After verifying your connection, click "send OTP" and wait for the code to arrive. If you don't receive the OTP within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the existing active phone number. If your number has changed, submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues and allow you to access your account securely.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the app store. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to continue playing smoothly.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can access your earnings but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details within this app, which should include your Aadhar card, UPI information, and all relevant bank details. This ensures accurate and secure verification of your identity. Please ensure all necessary information is saved and up-to-date within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but typically takes 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay in payment processing can add to the overall time taken to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn directly. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
Our friendly platform ensures a seamless navigation and a smooth gaming experience. We offer a wide range of deposit and withdrawal methods, including major credit cards, electronic wallets, and bank transfers, making it convenient for you to manage your funds securely. With our extensive payment options, you can easily top up your account, withdraw your winnings, or transfer funds between accounts. Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions, concerns, or issues you may have. Whether you need help with a game, have a query about your account, or require assistance with a transaction, our team is always ready to provide prompt and professional support. Our goal is to ensure that your experience with 99exch is nothing short of exceptional, and we strive to provide the highest level of service to make your gaming experience enjoyable and stress-free.
We understand the importance of convenience and security, which is why we offer a range of deposit and withdrawal methods to ensure seamless transactions. Whether you prefer credit cards, e-wallets, or bank transfers, you'll find an option that suits your needs. Our robust security measures and 24/7 customer support guarantee a safe and trustworthy experience for all players. At 99exch, we're committed to providing an exhilarating gaming experience that's also secure and reliable. Join us today and discover why we're the top choice for discerning online casino enthusiasts.