99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 6412709457
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This login method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If the signal is weak, wait for it to improve and then click on send OTP. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active number. If the number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing the updated app without any problems. This should ensure a smooth and enjoyable gaming experience.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount than in other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. Any earnings will be eligible for withdrawal once the minimum threshold is met.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are complete and saved within the app. This includes uploading your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional delays in payment processing may prolong the wait, potentially up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount are eligible for withdrawal. Withdrawal is allowed for the money earned by playing with the bonus funds, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it fails, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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