99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 2747195546
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you will be logged in without needing a password or email. This convenient login method offers a hassle-free experience.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, click on "send OTP" and wait for the allotted time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, after which you should be able to log in and play without problems. This should ensure a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, a higher threshold compared to other similar apps. Withdrawals are only allowed for earnings from gaming, not bonus money. This means you can cash out the rewards you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, including saving your Aadhar card, UPI information, and all relevant bank details. This is a requirement for the onboarding process. Saving these details will help facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process between 30 minutes to 3 hours. However, in some cases, payment delays can occur, causing users to wait up to 24 hours. This wait time may be longer than anticipated.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games using the bonus amount. This means the bonus earnings themselves are non-withdrawable, only the winnings are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings area. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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