99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 0351988829
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to complete the login process, eliminating the need for a password or email login. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal is available. After verifying your connection, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If your account number has changed, try logging in with the new number. If you still face issues, send your updated KYC details to the customer support team via email to facilitate the account shift. This will help resolve the login problem and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and play the updated app. Once updated, you can access the app without any problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts in other apps. Withdrawals are only permitted for money earned from gaming activities, excluding bonus amounts. This means users can't withdraw bonus funds, only the earnings from their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhar card, UPI, and all bank account information. This is a required step to ensure a smooth and secure experience. Ensure all necessary details are accurately filled and saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically take 30 minutes to 3 hours to process. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned by playing games with the bonus amount. Any bonus earnings must be utilized within the gaming context.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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