99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 6325400918
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your mobile. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, attempt to log in with your active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and start playing with the updated version. This should fix the problem and provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed on the money earned from gaming activities, not on bonus amounts. This means users can access their earnings from gaming, but will have to keep bonus rewards separate.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure you've submitted all required KYC details through the app, including saving your Aadhaar card, UPI ID, and bank account information. This will help us verify your identity and facilitate a smooth onboarding experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays can occur, resulting in payment processing times extending up to 24 hours. This may cause a slight wait for users in certain circumstances.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to confirm if your withdrawal request is pending. If your withdrawal is delayed, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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