99exch

99exch App support

Contact
+91 1033718596

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your mobile number to complete the login process. This secure method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure you have a strong internet connection and click on send OTP to wait for the verification code. If you don't receive the OTP within the given time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to easily log in and play.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. You cannot withdraw bonus funds separately.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must upload all required KYC (Know Your Customer) details in the app, including your Aadhaar card information and bank details. Additionally, saving your UPI (Unified Payments Interface) details within the app is also necessary. This information will be used to verify your identity and facilitate transactions.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally allow the process to be completed within 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn as cash. You can withdraw winnings earned while playing games with the bonus amount. The bonus itself cannot be withdrawn, but any winnings from it can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds should be added to your wallet account within 24 hours. If you experience any further issues, you can contact their care centre for assistance.

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