99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 3943576624
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login, eliminating the need for a password or email. This simplified process allows for easy and convenient access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection is established and wait for a proper signal. If you don't receive the OTP after the allotted time, try clicking on "send OTP" again, or seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with your active number. If your number has changed, send your updated KYC details to customer support through email to facilitate a smooth account transfer. This will help resolve any issues and ensure a seamless transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After installing the updated app, you should be able to log in and play without problems. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from earned gaming money, not from bonus amounts collected. This means you can only cash out the money you've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details through the app, including saving your Aadhar card, UPI, and bank details. This information is crucial for verification and account setup. Ensure all necessary details are accurately entered to avoid any issues.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking around 30 minutes to 3 hours to complete. However, payments may experience delays, requiring a wait of up to 24 hours in some cases. This discrepancy in processing times can impact the overall efficiency of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see why your withdrawal request is failing. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for assistance.
At 99exch, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist you with any questions or concerns you may have, ensuring a smooth and enjoyable gaming experience. We understand the importance of providing exceptional service and are committed to providing a hassle-free environment for our players. Our team is comprised of experienced professionals who are knowledgeable and passionate about gaming. They are equipped to handle any issue that may arise, from game-related questions to technical difficulties. Whether you're a seasoned player or just starting out, our support team is here to help you every step of the way. At 99exch, we believe that a positive gaming experience is crucial to our players' overall enjoyment. That's why we've implemented a number of features and tools designed to enhance your experience and provide endless possibilities for entertainment and winning. From exciting games and promotions to rewarding bonuses and loyalty programs, we have everything you need to make your gaming experience truly unforgettable. So why wait? Join us today and discover the limitless possibilities that await you at 99exch. With our commitment to customer satisfaction and exceptional service, you can be sure that you're in good hands. Come and explore the thrill of gaming with us, where the entertainment and potential for victory are truly endless.
We take pride in providing secure and interruption-free banking options, ensuring a seamless gaming experience. Our players can choose from a variety of deposit and withdrawal methods, including credit cards, e-wallets, and multiple cryptocurrencies, guaranteeing fast and hassle-free transactions. Our commitment to security and convenience is unwavering, allowing our players to focus on their gaming experience without any disruptions. In addition to our range of payment options, we also offer a dedicated customer support team that is available 24/7, 365 days a year. Our team is comprised of experienced and knowledgeable professionals who are always ready to assist with any questions or concerns you may have. Whether you need help with a deposit, withdrawal, or have a question about our games, our support team is here to help. We understand the importance of timely and efficient support, which is why we have implemented a multi-channel support system. Players can contact us via phone, email, live chat, or social media, and can expect a prompt and personalized response from our team. Our goal is to provide a hassle-free and enjoyable gaming experience, and we are committed to delivering exceptional customer service to ensure that our players have a positive and memorable experience with us.