99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 2828815274
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your phone to secure your login. This eliminates the need for a password or email login, providing a convenient and streamlined process.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to appear. After establishing a stable connection, click on send OTP and wait for the verification code to be sent. If you don't receive the OTP within the given time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active mobile number. If the number has changed, send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any issues and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawn amounts are limited to the money earned from gaming, not including bonus amounts. This means you can't withdraw bonus funds, only your actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, setting up UPI, and storing your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays can occur with payments, extending the wait time to up to 24 hours in some cases. This delay may affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone other than the player. Any winnings earned while playing with the bonus amount can be withdrawn. This means that the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for assistance.
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