99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 0012442097
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive a One-Time Password (OTP). Verify the OTP to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection is established. If a stable signal is present, clicking on "send OTP" should initiate the process. If the OTP is not received after the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active number. If your number has changed, submit your updated KYC details to the customer support system via email to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
You will need to uninstall the existing app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After updating, you can log in and start playing the app seamlessly.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only allowed from money earned through gaming activities, not bonus amounts. This means users can access their hard-earned winnings but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within this app. This requires saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait for up to 24 hours. This delay can add to the overall time it takes to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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