99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 1445162112
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll then need to verify. This will securely log you in without requiring a password or email. Once verified, you can easily access the app without any additional login credentials.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. If you're still unable to receive the OTP after clicking "send", you can try waiting for the allotted time to pass or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 99exch?
The app allows a minimum withdrawal of Rs. 100, a higher threshold compared to other apps. Withdrawals are only possible from earned gaming money, not from bonuses. This means users can only withdraw funds they've earned through gaming activities, not rewards or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details. Having all necessary details saved will facilitate a seamless registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions between 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours. This can impact the overall timeframe for completing transactions through the app.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from a bonus can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact the care centre for assistance.
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