99exch

99exch App support

Contact
+91 3837515519

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will successfully log you in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent after clicking on 'send OTP', and if it doesn't arrive in time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your current active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any issues and get your account up and running.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device first. Then, download the latest version of the app to ensure you have the most up-to-date features. After reinstalling, you should be able to log in and play the app without any problems.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, the minimum withdrawal amount is Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only possible for the money earned from gaming activities, not the bonuses collected. This means users can access their earnings from gaming but cannot withdraw their bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your KYC (Know Your Customer) details are complete and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a streamlined process that typically takes 30 minutes to 3 hours. However, occasional delays in payments can cause wait times of up to 24 hours. This may impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn by the individual. The bonus funds themselves, however, remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's still pending, don't worry as the money should be added to your wallet account within 24 hours. If you encounter any further issues, you can reach out to their care centre for assistance.

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