99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 1715675292
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
After opening the app, enter your registered mobile number to log in. You will then receive an OTP to verify, following which you will be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. Wait for the signal to be stable, then click on send OTP. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app smoothly. Once you've installed the new version, you can access the app without any problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, and bonus rewards cannot be withdrawn. This means users can only access the money they've earned through gaming, not bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but some users may experience a shorter timeframe of 30 minutes. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay can vary depending on the specific situation.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. Any winnings earned using the bonus amount can be withdrawn by the account holder. This means the bonus itself is non-withdrawable, but winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is being processed. If it's not showing up, don't worry, as the funds will usually be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
What sets us apart is our unwavering commitment to customer satisfaction. Our dedicated 24/7 support team is always ready to assist you with any questions or issues you may encounter, providing prompt and personalized help to ensure your gaming experience is seamless and enjoyable. Furthermore, our thrilling promotions and loyalty programs are designed to reward you generously for your loyalty, with special offers and benefits tailored to your gaming preferences. Whether you're a casual player or a hardcore gamer, we're dedicated to making your experience with us an unforgettable one.
At 99exch, the convenience and security of our customers are our top priorities. We offer support for a wide range of secure deposit and withdrawal methods, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring seamless and hassle-free transactions. Our customers can enjoy secure and private transactions without worrying about the security of their personal and financial information. We also provide 24/7 customer support, available 365 days a year, to ensure that our customers have a smooth gaming experience without any complications. Our dedicated team is always ready to assist with any queries or issues via live chat, email, or phone, providing quick and effective resolutions to any problems that may arise. Our commitment to customer satisfaction and security is unwavering, and we strive to provide a safe and enjoyable gaming experience for all our customers. With our advanced security measures and dedicated customer support team, you can play with confidence, knowing that your gaming experience is protected and supported at all times.