99exch

99exch App support

Contact
+91 5812995760

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

After opening the app, enter your registered mobile number and verify the OTP (One-Time Password) to log in. This secure method eliminates the need for passwords or email verification. You can now easily log in using just your registered mobile number.

Q2: What should I do if I am not getting OTP?

To verify, ensure your internet connection is stable and strong. Wait for a strong signal to appear, then click "send OTP" and wait for the allotted time. If you don't receive the OTP, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and reinstall it. After reinstalling, you should be able to log in and enjoy the updated app.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for funds earned from gaming and not for bonus amounts. This means you can only redeem the money you've earned through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

All your KYC details must be completed and submitted in this app, including saving your Aadhar card, UPI, and bank details. This will ensure a smooth and secure experience. Completing these steps is mandatory for further use of the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, occasional delays with payments may cause users to wait for up to 24 hours. This variance in processing time is worth noting when using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn, while winnings from games played with the bonus can be withdrawn. This means you can access the money you win, but the bonus itself remains restricted. Any winnings are separate from the bonus and can be withdrawn as desired.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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