99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 7182541269
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely log you in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To troubleshoot the issue, first check your internet connection and wait for a strong signal. If no OTP arrives after clicking "send OTP", you can try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app with ease. This will ensure you have the most recent features and bug fixes.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals can only be made from earnings earned through gaming, not from bonus amounts collected. This means you can only withdraw the money you've earned, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, delays in payment processing can occur, resulting in a wait time of up to 24 hours. This payment delay is a potential exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. You can withdraw any winnings earned from playing games with the bonus amount. The bonus winnings are separate from the bonus itself, allowing for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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