99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 2470359549
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. This will trigger an OTP verification, allowing you to log in securely without needing a password or email. The mobile number verification provides a convenient and easy login process.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection to ensure a strong signal is present. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play without any problems. This should update the app to its current version, allowing you to access its features.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for the money earned from gaming, not for bonus amounts. The earnings from gaming can be withdrawn, providing users with a clear and straightforward payout process.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a streamlined process, but it can take anywhere from 30 minutes to 3 hours to complete. However, some users may experience payment delays, requiring a wait of up to 24 hours. This variance in processing time is a notable aspect to consider when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone but the player. Any winnings earned from gaming with the bonus amount can be withdrawn by the player. This means the bonus itself remains non-withdrawable, but winnings are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is pending. If it's pending, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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