99exch
99exch
This app is available for your device
99exch
This app is available for your device
Contact
 +91 0329858250
Adress
Indian
         Kerala,Kasaragod
     postalCode:671121
       
  
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This simplified login method makes it easy to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, you can try clicking the "send OTP" button again. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue and get your account updated.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should allow you to log in and play without any problems. This should ensure a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the 99exch?
The app allows withdrawals of a minimum of Rs. 100, which is a higher threshold compared to other similar apps. Withdrawals are limited to gaming earnings and exclude bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all required KYC details are completed and submitted within this app. This includes saving your Aadhaar card, UPI information, and relevant bank details. This is a necessary step for the registration process to be fully completed.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete some processes in as little as 30 minutes, but more complex tasks may take up to 3 hours. However, users may experience delays with payments, requiring a wait of up to 24 hours. This variability in processing times can affect the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are only redeemable for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual money earned while playing games with the bonus amount. This means the bonus itself cannot be cashed out, but winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.
For your convenience, we offer a range of deposit and withdrawal methods, including credit and debit cards, e-wallets, and bank transfers. This ensures fast and hassle-free transactions. Our dedicated customer support team is available 24/7, providing assistance through live chat, email, and phone. Whether you have questions or encounter any issues, our team is always ready to help. With our comprehensive support system, you can focus on your transactions without worrying about any technicalities or complications.
Using our platform is effortless, thanks to our user-friendly interface and seamless mobile compatibility. We prioritize your convenience by offering a range of secure deposit and withdrawal methods, including major credit cards, electronic wallets, and cryptocurrency options. This allows you to easily manage your transactions and focus on your goals. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week, to address any questions or concerns you may have. Whether you're experiencing technical issues or need assistance with a specific feature, our team is always ready to help. Our platform is designed to be intuitive and easy to navigate, with clear instructions and helpful resources available whenever you need them. We understand that your time is valuable, and we're committed to making your experience with our platform as smooth and hassle-free as possible. Whether you're a seasoned user or new to our platform, our team is here to support you every step of the way. So why wait? Start navigating our platform today and discover the convenience and flexibility it has to offer.