99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 0557142881
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your phone. This will securely authenticate your account, eliminating the need for a password or email login. With this easy process, you can access your account instantly.
Q2: What should I do if I am not getting OTP?
To send the OTP, you need to check your internet connection for a strong signal first. After establishing a stable connection, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details through email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download and install the latest version of the app. This should allow you to log in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other similar apps. Withdrawals can only be made on earnings from gaming activities, not on bonus amounts. This means users can cash out the money they've earned from gaming, but not the bonus rewards they've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within this app, including saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay is typically the only exception to the otherwise efficient and speedy process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request fails there, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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