9
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This app is available for your device
9
This app is available for your device
Contact
+91 0440999971
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 9?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to secure login. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, verify that your internet connection is stable and strong. If you still experience issues, click 'send OTP' and wait for the prompt to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your current active phone number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the updated app with ease. Once downloaded, you can start playing the app without any further problems.
Q1: What is the minimum withdrawal amount in the 9?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users can only cash out the money they've earned through gaming, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI, and all relevant bank details securely in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, delays in payment processing may occur, requiring a wait of up to 24 hours. This delay is an exception to the app's typically efficient service.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn as winnings from playing games with the bonus amount provided.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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