55ace

55ace App support

Contact
+91 0256324804

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 55ace:

Q1: How to log in after installing the 55ace?

To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to your number. This secure method eliminates the need for a password or email login. Once verified, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," wait for the allotted time before seeking assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To continue using the app, you'll need to uninstall it from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After reinstalling, you can log in and start playing.

Most Asked Questions Related To Withdraw In The 55ace:

Q1: What is the minimum withdrawal amount in the 55ace?

In this app, users can withdraw a minimum amount of Rs. 100, which is higher than other apps. Withdrawals are only possible for earnings from gaming, not for bonus amounts collected. This means users can redeem their hard-earned gaming rewards but not bonus credits.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays may sometimes occur, requiring a wait of up to 24 hours. This delay can affect the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw the separate earnings made while playing games using the bonus amount. This means bonus earnings are non-transferable and separate from regular game earnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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