55ace
55ace
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This app is available for your device
55ace
This app is available for your device
Contact
+91 5169258314
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your number to log in securely. This eliminates the need for a password or email login, making the process faster and more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will enable the support team to update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After the update, you should be able to log in and start playing the app without any problems. This should ensure you have access to the latest features and improvements.
Q1: What is the minimum withdrawal amount in the 55ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum amount in other similar apps. Withdrawals can only be made from the money earned through gaming activities, not the bonus amounts collected. This means you can only withdraw actual gaming earnings, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details in this app, including saving your Aadhar card, UPI, and all relevant bank information. This ensures your account is set up correctly and securely. Please make sure to fill in all required fields accurately.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete a process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, potentially leading to a wait time of up to 24 hours. This delay is an exception rather than the norm, but it's something to be aware of.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are only usable within the gaming platform and cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn. The bonus funds themselves remain locked and cannot be accessed outside of gameplay.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, the money will be added to your wallet account within 24 hours. If it doesn't happen, you can reach out to their care centre for assistance.
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