55ace
55ace
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This app is available for your device
55ace
This app is available for your device
Contact
+91 2525125615
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify this code to access the account without needing a password or email login. This convenient method allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP within the given time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve any issues and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated version, you can log in and start playing without any problems. This should allow you to access the new features and content.
Q1: What is the minimum withdrawal amount in the 55ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, excluding any bonus amounts collected. Bonus funds cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and storing your bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours to complete. However, in some cases, payment processing can be delayed, resulting in a wait time of up to 24 hours. This delay can occur when payment processing is slowed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned during gameplay, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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