55ace
55ace
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This app is available for your device
55ace
This app is available for your device
Contact
+91 0240180561
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you can access the app without needing a password or email login. This streamlined process allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is strong by checking the signal. If you don't receive the OTP after clicking "send," wait for the allotted time or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If the number has changed, submit your correct KYC (Know Your Customer) details to our customer support team via email to assist with account transfer. This will help complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app and then download the latest version from your device. This will ensure you have the most up-to-date version and can log in to play without any problems. After reinstalling, you should be able to easily access the app.
Q1: What is the minimum withdrawal amount in the 55ace?
This app allows withdrawals of a minimum Rs. 100, higher than many other similar apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts collected. Users cannot withdraw bonus money, only the money they've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all required bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To check on a failed withdrawal request, go to the settings and review your transaction history. If the issue persists, the requested funds will be added to your wallet account within 24 hours. If you still experience issues, you can seek assistance from the care centre for further support.
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