55ace
55ace
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This app is available for your device
55ace
This app is available for your device
Contact
+91 7099626179
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still don't receive an OTP, try again by clicking "send OTP" and wait for the allotted time. If it fails, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will assist in updating your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app from the store. This should allow you to easily log in and access the updated app.
Q1: What is the minimum withdrawal amount in the 55ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from earnings made through gaming activities, not from bonus collections. This means users can only withdraw the money they've earned from playing games, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhaar card, UPI, and providing all your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's efficient services can complete a process in as little as 30 minutes to 3 hours. However, occasional payment delays may prolong the wait, potentially up to 24 hours. This variability affects the overall completion time of transactions within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This distinction prevents bonus money from being accessed separately from winnings.
Q5: Withdraw failed, money did not come, what should I do?
Go to the settings and check your transaction history to see the status of your withdrawal request. If the request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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