55ace

55ace App support

Contact
+91 6731955209

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 55ace:

Q1: How to log in after installing the 55ace?

After opening the app, enter your registered mobile number and verify the OTP to log in. This eliminates the need for a password or email login. You can now easily access the app with just your mobile number and OTP.

Q2: What should I do if I am not getting OTP?

To start the process, check your internet connection and wait for a strong signal to come through. After establishing a stable connection, click "send OTP" and wait for the designated time. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active number. If your number has changed, send your updated Know Your Customer (KYC) details to the customer support via email to facilitate the account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To continue playing the app, you'll need to uninstall the current version from your device. Once uninstalled, download the latest version and install it. This should allow you to successfully log in and start playing the updated app.

Most Asked Questions Related To Withdraw In The 55ace:

Q1: What is the minimum withdrawal amount in the 55ace?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only possible for money earned from gaming, not for bonus amounts. Users cannot withdraw bonus money collected within the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, all your Know Your Customer (KYC) details must be completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow the process to take anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring users to wait up to 24 hours for resolution. This wait time is an exception to the usual efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. This means bonus earnings themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the funds are not added to your wallet account within 24 hours, contact their care centre for assistance.

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