55ace
55ace
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This app is available for your device
55ace
This app is available for your device
Contact
+91 3652922164
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to your number. This secure login method eliminates the need for a password or email. Once verified, you can easily access the app without any additional authentication required.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still encounter issues, click "send OTP" and wait for the allotted time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC details via email to the customer support system to facilitate a smooth account transfer. This will help resolve the issue and get your account up and running again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and try logging in again. This should allow you to play the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the 55ace?
The app allows users to withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals can only be made from earnings earned through gaming, and not from bonus amounts collected. This restriction applies to the withdrawal of earned money.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are uploaded and submitted through the app. This includes saving your Aadhar card, UPI information, and relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payments may be delayed, requiring a wait of up to 24 hours for them to be processed. This delay can occur despite the overall efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It's intended for in-game use only, not to be withdrawn as cash. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is unsuccessful, rest assured that the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to the care centre for assistance.
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