55ace
55ace
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This app is available for your device
55ace
This app is available for your device
Contact
+91 1813537812
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it easier to access the account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble receiving an OTP, click "send OTP" again and wait for the allotted time. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your current active account number. If your account number has changed, email your updated KYC details to the customer support system to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to access and play the updated app smoothly.
Q1: What is the minimum withdrawal amount in the 55ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal limit compared to other apps. Withdrawals are only possible for earnings from gaming activities, not including bonus amounts. This allows users to access their earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC details in the app, which should include your Aadhar card, UPI, and bank account information. This ensures that your account is fully verified and secure. Saving these details in the app will facilitate a smooth and efficient experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, completing the process within 30 minutes to 3 hours. However, payment processing can experience delays, potentially extending wait times up to 24 hours in some cases. This may impact the overall timeframe for completing transactions through the app.
Q4: Why is the bonus balance not being withdrawn?
Funds earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from gaming with the bonus amount can be withdrawn. This restricts the bonus earnings from being transferred to others.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see the status of your withdrawal request. If it fails, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.
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