55ace
55ace
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This app is available for your device
55ace
This app is available for your device
Contact
+91 8530615198
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. No password or email verification is required after this setup.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and ensure a strong signal is available. After verifying your connection, click on the send OTP option and wait for the code to be sent. If you don't receive the OTP within the time limit, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If the number has changed, send your KYC details to customer support via email to facilitate a smooth account transfer. This will enable the support team to update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the current app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and start playing. This should fix any compatibility problems and allow you to access the updated app.
Q1: What is the minimum withdrawal amount in the 55ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawal is only allowed for the money earned from gaming activities, not the bonus rewards. You cannot withdraw bonus amounts earned through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes uploading your Aadhar card and saving your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a quick process, taking around 30 minutes to 3 hours to complete. However, there may be delays in payment processing, which can cause wait times of up to 24 hours in some cases. This delay is an exception to the usual swift service provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw the funds you've earned by playing games using the bonus amount. The bonus earnings themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money should be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.
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