55ace
55ace
This app is available for your device
55ace
This app is available for your device
Contact
+91 9014222724
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number. This will generate an OTP which you need to verify to complete the login process. Once verified, you can easily access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To troubleshoot the issue, first check your internet connection and wait for a strong signal. If an OTP is not received, click "send OTP" again and wait. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If the number has changed, send your updated KYC details to customer support via email to transfer your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the existing app from your device. Once uninstalled, download and install the latest version of the app. This should allow you to log in and play the updated app without any issues.
Q1: What is the minimum withdrawal amount in the 55ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other similar apps. Withdrawals are only allowed for earnings from gaming and not for bonus amounts collected. This means users can access their hard-earned gaming rewards but not the bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable processes to be completed within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This variability can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from gaming sessions that utilize the bonus amount. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify if your withdrawal request is being processed. If it's failing, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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We provide a range of promotions and bonuses to enhance your gaming experience, from generous welcome packages to daily rewards and loyalty programs. To ensure a seamless and enjoyable experience, we offer 24/7 customer support through various channels, including live chat, email, and phone. This means that assistance is always just a click away, whether you need help with a technical issue, have a question about a game, or simply want to know more about our promotions and offers. Our dedicated support team is available around the clock to provide quick and effective solutions to any problems you may encounter, allowing you to focus on what matters most - having fun and enjoying our games.