55ace
55ace
This app is available for your device
55ace
This app is available for your device
Contact
+91 9015521414
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP, and you'll be logged in securely, eliminating the need for a password or email. This simplified login process allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, please check your internet connection and ensure a strong signal is available. If you don't receive the OTP after clicking send, you can try waiting or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the newly updated app. Once updated, you should have no problem accessing the app.
Q1: What is the minimum withdrawal amount in the 55ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only for earned money from gaming, not bonus amounts. This means you can access your hard-earned winnings, but not the additional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which should include saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for the funds to clear. This may add an extra layer of inconvenience to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. The funds earned through gameplay using the bonus amount are eligible for withdrawal. This means you can only withdraw winnings, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see why your withdrawal request is failing. If the issue persists, your money should be added to your wallet account within 24 hours. If there's still a problem after 24 hours, you can contact the care centre for assistance.
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