55ace

55ace App support

Contact
+91 1074482769

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 55ace:

Q1: How to log in after installing the 55ace?

To log in, open the app and enter your registered mobile number. This will send a verification OTP that you'll need to enter to log in. Once verified, you can access the app without needing a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure you have a stable internet connection and a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to assist with transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should allow you to access the app without any problems.

Most Asked Questions Related To Withdraw In The 55ace:

Q1: What is the minimum withdrawal amount in the 55ace?

In this app, users can withdraw a minimum amount of Rs. 100, which is higher than other apps' withdrawal limits. Withdrawals are restricted to earned gaming funds, excluding bonus amounts. This means users can only withdraw the money they've won from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhaar card, UPI, and bank details. Completing these requirements is necessary for the application process to move forward.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, making it take anywhere from 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay in payment processing can impact the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and cannot be withdrawn. Earnings from playing games with the bonus amount are eligible for withdrawal. Any winnings from bonus funds can be accessed outside of the gaming platform.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, the funds will be added to your wallet account within 24 hours. If the problem still exists after 24 hours, you can reach out to their customer care centre for assistance.

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